One app replaced an entire fleet of legacy scanners. Faster deliveries, lower costs.
THE CHALLENGE
Choice Books is a national book distribution company whose field operations depended on legacy Windows-based scanners and Dot Matrix printers. These devices were expensive to replace, slow to update and increasingly difficult to integrate with modern backend systems.
The company's logistics teams used this outdated hardware to manage deliveries, inventory checks and catalog updates across thousands of retail interactions. Every scanner failure meant downtime, every software update required physical access to devices, and the help center was overwhelmed with support calls.
Choice Books needed a complete platform replacement: a shift from specialized hardware to standard mobile devices that could be updated, managed and deployed at scale.
WHAT WE BUILT
We designed, engineered, and deployed BookLink Mobile, a cross-platform enterprise application built with React Native and Next.js that replaces legacy scanners with standard mobile devices. The app combines scanning, data capture and inventory management in one unified experience.
The architecture uses Azure and Atlas MongoDB for cloud data synchronization, with Realm providing real-time offline functionality. This is critical for delivery drivers working in low-connectivity environments, and means field operations continue uninterrupted regardless of network conditions.
We retired legacy hardware and Dot Matrix printers across vans and warehouses, built a modern mobile app integrated with server-side infrastructure and established a scalable roadmap for continuous product development. Help center calls dropped dramatically, and data synchronization times were reduced by orders of magnitude.
KEY RESULTS
Replaced outdated Windows-based scanners with a modern mobile solution
Reduced help center calls dramatically
Reduced data synchronization times by orders of magnitude
Consolidated devices and software into a single application, cutting costs
Enabled faster updates and easier deployment across all field users
Established a scalable roadmap for continuous product development
TECH STACK
WHAT WE DELIVERED
Legacy hardware replacement
Mobile field operations platform
Real-time offline data sync
Enterprise inventory management
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